How can I cancel an order?
You have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it has been longer than 60 minutes, email contact@wubbie.com and our support team will immediately provide with an alternative solution.
In case I accidentally canceled my order, can I resume it?
If your order has been canceled unintentionally on site and you still want to receive your order, after all, the best way to do so is you place a new order at checkout. Email contact@wubbie.com for any inquiry or clarification — we’re here to help.
I canceled my order, but I’m not sure it went through. Can you confirm the cancellation?
If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at contact@wubbie.com (and include your original #GLO order number) and we’ll look into your request.
I don’t see the option to self-cancel! How can I cancel my order?
If you’ve placed an order that contains a gift card, please email contact@wubbie.com as soon as possible (including your # order number and cancel/change request) and we will instantly execute your request.